Verizon Authorized Retailer – GoWireless

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Reviews about Verizon Authorized Retailer – GoWireless

• Trish Zinter
  ★ ☆ ☆ ☆ ☆
  Terrible. Purchased a 1000.00 phone in November was talked into purchasing the case and glass protector through them for over 100$ because there was a warranty that if anything cracked on either phone or screen it would be replaced. Also I am paying asurion insurance fee every month. Well my screen cracked, I went to Verizon they told me to call 611 they would come to me to replace the screen for 29.99. Perfect! I called, oh no your phone is to new that isn't available. But I can pay 199$ to get it fixed! I went back to Verizon asking what was the warranty through the case and the screen protector through them.... Oh yeah that had to be registered in 14 days and no one ever said that just like they didn't hook up my hum device she said was a Christmas promotion and free and yet I'm paying for each month. So basically I'm out 300$ because the woman there didn't do her job and the guys there today "can't do anything about it". Will be switching to AT&T whee hopefully customer service in explaining everything is better.

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